
The Focus
At Carers 2 U, we are committed to empowering our participants to pursue their passions and cultivate meaningful relationships, regardless of the obstacles they face.
Our customised and compassionate care supports peace of mind, provided by experienced care workers who encourage companionship and independence.
Although we are new to the support services field, our innovative approach has received recognition from occupational therapists, participants and NDIS service providers, showcasing our commitment to improving the lives of our NDIS participants and clients.
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With a variety of services, including Counselling, Mentoring, BPS, and NDIS support, we interact with you authentically and professionally to help you reach your full potential.


Shaping the Lives of Our Participants
Tailored
Care Plans
Personalised support plans that align with each participant’s unique goals and needs.
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Experienced
Professionals
A skilled team with extensive expertise in NDIS services, counselling and overall care.
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Personalised Approach
Committed to fostering a supportive environment, valuing diversity and individual strengths while focusing on mental health therapies.
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Goal Orientated Support
Focused on empowering participants to achieve personal milestones and build stable independence.
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Transparent Communication
Clear, consistent updates to participants, regular communication enabling us to build trust and confidence in our services.
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Localised
Expertise in NDIS
Deep understanding of Sydney’s community resources and networks to maximise participant benefits.
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We Have Mental Health and Social Services Combined Experience in Caring for The Community
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Carers 2 U team is committed to delivering compassionate, professional, and reliable services within the community. We aim to empower individuals to lead fulfilling and independent lives through our dedicated support and expertise. Your well-being is our priority, and we strive to make an impact in every interaction.​
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Our Expertise
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Carers2U specialises in assisting individuals who have traveled the hard road. Each participant is unique, and we pride ourselves on crafting personalised plans to suit your specific needs. We transform lives by fostering understanding, patience, and professionalism.
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How We Operate
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At Carers2U, we view each participant as an individual with distinct needs and strengths. Our approach is defined by:
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Personalised Support: We tailor your plan to meet your specific requirements and goals.
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Professional Guidance: Our team offers expert advice and support rooted in understanding and patience.
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Community Engagement: We emphasise the importance of community integration and strive to foster a sense of belonging.
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Join us at Carers2U as we continue to make impactful changes in our community, alleviating struggles and enhancing well-being. Experience the support and care that can lead to a brighter, happier future.
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Our Mission
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At Carers 2 U, our mission is to provide outstanding care and support to individuals in need.
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Emphasising Participant Empowerment
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“Our goal is to offer high-quality, person-centred NDIS support services that enable individuals with disabilities to lead meaningful, independent, and fulfilling lives. We focus on strength-based practices to develop care pathways that genuinely reflect what matters most to them.”
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Our team is skilled in support work and strengths-based case management, striving to deliver exceptional service to our clients while empowering them to embrace their chosen lifestyle. We assist our clients in reaching their goals and maintaining independence in their own homes.
We collaborate with our clients, their families, and other health services and organisations to provide a comprehensive service tailored to meet our clients’ needs.
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Our services include:
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Personal care
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Carer support
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Medication supervision
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Shopping assistance
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Respite care
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All staff members participate in ongoing training and supervision to ensure the highest standard of care is consistently upheld.
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Showcasing Our Commitment to Excellence
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"We seek to build on our legacy and empower the individuals we support to realise their potential by embodying our values of trust, kindness, respect, and excellence every day.
Our goal is to deliver the highest quality care through long-term partnerships with our clients."
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For more information or to discuss how we can support your journey, please get in touch with us at
(02) 8001 6268
Let's work together towards creating the life and world you envision.
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Carers2U – Changing Lives, One Step at a Time
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A Journey of Compassion and Understanding
Carers2U Counsellor
Simone Starr had always been drawn to helping others. With a warm smile and an empathetic heart, she later realised her path would lead to a career in counselling.
For the past three years, she has dedicated herself to working within the National Disability Insurance Scheme (NDIS), specialising in areas that touch on the most fundamental aspects of human experience: depression, behaviour activation therapy (BAT), cognitive behavioural therapy (CBT), and relationship dynamics.
Each day brought new challenges and opportunities for growth. She would begin her mornings with a binaural frequency meditation, reviewing her day’s schedule.
Growth opportunities. She would start her mornings with a binural frequency meditation, reviewing her scheduled day.
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Her work is intense but incredibly rewarding.
Simone has seen the transformative power of her guidance in the lives of those she supported. She remembered the first time she met Joshua*, a middle-aged man grappling with severe depression, self-esteem and social anxiety issues.
Struggling to see a way forward, Joshua was hesitant to talk at first. But as they worked through CBT techniques together, he slowly began to open up. As his thoughts began to shift, she witnessed a spark of hope ignite within him.
The moment he expressed, “I think I can feel some hope again,” left an indelible mark on her heart.
Simone knew that her role extended beyond just providing therapy; it was about building trust.
Many of her clients had experiences that left them feeling marginalised or misunderstood. She took the time to foster genuine connections, ensuring her clients felt valued and heard.
Whether it was a single mother coping with the realities of raising a child with a disability or an elderly man navigating the complexities of relationships after the loss of his partner, Simone approaches each situation with care and respect.
In the realm of relationships, she often found herself mediating between partners struggling to communicate effectively. She introduced techniques that encouraged openness and vulnerability, helping couples rediscover their bonds.
“Understanding starts with listening,” she would remind them, guiding them toward a more compassionate way of relating to one another.
Her approach was holistic; she understood that mental health influences every aspect of life. Simone integrates mindfulness practices and encourages her clients to embrace self-care.
They would explore activities that sparked joy, be it painting, gardening, or simply taking a walk in nature. She believes that every small step matters and could accumulate into profound change.
Throughout her journey, Simone continues to pursue professional development, attending workshops and training sessions to enhance her skills.
She realised that the more she grew, the better she could serve her clients. With each new technique she learned, Simone felt a renewed sense of purpose.
As her third anniversary in the NDIS approached, Simone felt a more profound commitment to her work than ever.
She was eager to contribute her experiences through a cover letter to express her passion and dedication.
In it, she wrote about her journey, her approach to therapeutic modalities, and her belief in the power of resilience.
She highlighted the importance of creating safe spaces where individuals felt empowered to share their stories. Simone Starr isn't just another counsellor; she is a beacon of hope in many lives, a compassionate guide navigating the complex landscape of mental health.
Her commitment is unwavering, and as she tells her story, she knows she has touched countless lives.
With each client's progress, she found her own purpose reaffirmed, and she looks forward to the next chapter of her journey, ready to embrace whatever challenges and triumphs lie ahead.
Experience personalized support coordination that meets all your needs with a dedicated approach. We prioritize your unique circumstances and goals, ensuring a journey toward positive change. Let us help you navigate your options and make the change you've been seeking!